Privacy Policy
Last updated: December 2024
Streamforge Inc. and its affiliated companies (“Streamforge”, “we,” or “us”) are committed to respecting your privacy in compliance with all applicable laws and regulations. This privacy policy describes how your personal information is collected, used, and shared. We may change this privacy policy from time to time, in its sole discretion. By using or visiting any Streamforge website, application, product, software, tool, data feed, and/or service (collectively the “Service”), you understand and agree to the terms of this privacy policy.
1. Personal Data We Collect
In this privacy policy, “Personal Data” means any information relating to an identified or identifiable natural person. We may collect and process Personal Data about you in the ways outlined below. Where applicable, we indicate whether and why you must provide Personal Data, and the consequences of failing to do so. If you choose not to provide requested Personal Data, you may not be able to benefit from certain aspects of our services if that information is necessary to provide them or if we are legally required to collect it.
Information Provided by You
Information Collected via Automated Means
2. How We Use Personal Data
Except as disclosed in this privacy policy, we do not share your personal information with any outside parties. We will use the personally identifiable information directly provided by you solely for the purpose for which you have provided it, which may include:
We may share this information with service providers who perform services on our behalf, such as processing information requests, displaying stored data you access, to assist us in marketing, to conduct audits, etc. Those companies will be permitted to obtain only the personal information they need to provide the service they provide, will be required to maintain confidentiality of the information, and will be prohibited from using it for any other purpose.
We may also use information you provide to better serve you, and, if you have given your consent for us to do so, to send you email or text messages concerning offers from our partners and other third parties that we think may be of interest to you. If you do not wish to receive marketing emails, you may adjust the settings in your preferences.
3. Data Retention and Erasure
We generally retain your personal information for as long as is necessary, and to comply with our legal obligations. In certain jurisdictions, you can request to have all your personal information deleted entirely. Please note that if you request the erasure of your personal information:
If we are processing your personal information based on your consent, you may withdraw your consent at any time by changing your Account settings or by sending a communication to us specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.
4. Your Rights in Relation to Your Personal Data
Depending on your jurisdiction, you may have certain rights, including:
To exercise these rights, please contact us using the details at the end of this privacy policy. These rights may have certain limitations or exceptions.
5. Third Parties
Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of these third parties before disclosing any information.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect your Personal Data. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
The Terms of Service clearly provide that Users must be (i) at or above the age of majority in their jurisdiction, or (ii) 13 and older if either (a) an emancipated minor, or (b) he/she possess legal parental or guardian consent. We do not knowingly collect personally identifiable information from users under 13. In the event that we learn that we have collected any personal information from a user under the age of 13, we will attempt to identify and delete that information from our database.
8. Changes to This Policy
We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the “last updated” date at the top of the privacy policy. If there are material changes to this statement or in how we will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this privacy policy whenever you visit our website or application.
9. Contact Us
For general inquiries or complaint, email us at [email protected], or by mail to: Streamforge Inc., 5605 Av de Gaspe, Suite 108, Montreal, QC H2T 2A4.